This Privacy Policy explains how okaoka collects, uses, stores, and protects your personal information in accordance with Republic Act No. 10173 — the Philippine Data Privacy Act of 2012 — and its Implementing Rules and Regulations.
Effective Date: 1 January 2026 · Last Updated: 1 January 20261.1 This Privacy Policy ("Policy") describes how okaoka ("okaoka," "we," "us," "our") collects, uses, discloses, stores, and protects personal information relating to players and visitors ("you," "your") who access or use the okaoka platform at okaoka.club ("Platform").
1.2 This Policy is issued in compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations ("IRR"), and the issuances of the National Privacy Commission ("NPC"). okaoka is registered as a personal information controller with the NPC as required by applicable regulations.
1.3 This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of your agreement with okaoka. In the event of any conflict between this Policy and our Terms & Conditions with respect to privacy matters, this Policy shall prevail.
1.4 okaoka also complies with applicable Anti-Money Laundering (AMLA) regulations under Republic Act No. 9160, as amended, which impose certain mandatory data collection and reporting obligations that take precedence over this Policy where required by law.
2.1 For the purposes of the Data Privacy Act of 2012, okaoka acts as the Personal Information Controller ("PIC") in respect of personal data collected through the okaoka.club Platform.
2.2 Where okaoka engages third-party service providers to process personal data on its behalf (for example, payment processors, KYC verification providers, and cloud hosting partners), those entities act as Personal Information Processors ("PIP") under written data processing agreements that require them to process personal data only on okaoka's documented instructions and in accordance with the DPA.
2.3 okaoka has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with this Policy and applicable data protection law. Queries addressed to the DPO may be submitted to [email protected] with the subject line "Data Protection Inquiry."
3.1 okaoka collects the following categories of personal data from players and Platform visitors:
4.1 okaoka collects personal data through the following means:
5.1 okaoka uses the personal data we collect for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and verification (KYC) | Identity, contact, government ID data |
| Processing deposits and withdrawals | Identity, financial, contact data |
| Providing and improving gaming services | Gaming, technical, and platform data |
| PAGCOR regulatory compliance and reporting | Identity, financial, gaming data |
| AML and fraud prevention screening | Identity, financial, technical data |
| Responsible gaming monitoring and intervention | Gaming, financial, contact data |
| Customer support and dispute resolution | Identity, contact, gaming data |
| Marketing and promotional communications (with consent) | Contact, marketing preference data |
| Platform security and fraud detection | Technical, identity, financial data |
| Analytics and platform performance improvement | Technical, gaming data (aggregated/anonymised) |
5.2 okaoka will not use your personal data for any purpose that is incompatible with the purposes described in this Section without obtaining your prior consent, unless required to do so by applicable Philippine law or regulation.
6.1 Under the Data Privacy Act of 2012, okaoka processes your personal data on the following legal bases:
7.1 okaoka does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data only in the following circumstances:
okaoka engages the following categories of third-party service providers who process personal data on our behalf under written data processing agreements:
okaoka is legally required to disclose personal data to the following authorities where mandated by applicable Philippine law:
8.1 okaoka retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following minimum retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account identity and KYC records | 5 years after account closure | PAGCOR and AMLA regulatory requirements |
| Financial transaction records | 5 years from transaction date | Anti-Money Laundering Act (RA 9160) |
| Gaming activity records | 3 years after account closure | PAGCOR regulatory requirements |
| Customer support records | 3 years from interaction date | Dispute resolution and regulatory purposes |
| Marketing consent records | Until consent is withdrawn + 1 year | DPA accountability requirements |
| Technical and log data | 12 months from collection | Security and fraud investigation purposes |
8.2 Upon expiry of the applicable retention period, okaoka will securely delete or anonymise your personal data in accordance with its data disposal procedures and NPC guidelines on data disposal.
9.1 okaoka implements appropriate technical, organisational, and physical security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
9.2 In the event of a personal data breach that is reasonably likely to give rise to a real risk of serious harm to the data subject, okaoka will notify the NPC within 72 hours of becoming aware of the breach and will notify affected data subjects without undue delay, in accordance with NPC Circular 16-03.
10.1 okaoka.club uses cookies and similar tracking technologies to improve the functionality, performance, and user experience of the Platform. A "cookie" is a small text file placed on your device when you visit a website.
10.2 okaoka uses the following categories of cookies:
10.3 You may control non-essential cookie categories through your browser settings or the cookie preference tool available on okaoka.club. Please note that disabling certain cookies may affect the functionality of the Platform.
10.4 okaoka does not use cookies to collect personal data beyond what is described in this Section, and does not permit third-party advertisers to place tracking technologies on the Platform without your consent.
11.1 As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by okaoka:
The right to be notified that your personal data is being processed, the purposes for which it is processed, and the identity of okaoka as the controller — as documented in this Policy.
The right to request a copy of the personal data okaoka holds about you and information about how it is being used.
The right to request correction of inaccurate or incomplete personal data held by okaoka. Many details can be updated directly from Account Settings.
The right to request deletion of personal data that is no longer necessary, where consent has been withdrawn, or where processing is unlawful — subject to legal retention obligations.
The right to object to processing of your personal data for direct marketing purposes. You may unsubscribe from marketing communications at any time via the link in any marketing message or by contacting support.
The right to receive a structured, machine-readable copy of the personal data you provided to okaoka, where processing is based on consent or contractual necessity.
The right to lodge a complaint with the National Privacy Commission (NPC) if you believe okaoka has violated your rights under the Data Privacy Act. NPC contact details are available at privacy.gov.ph.
The right to be indemnified for damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorised use of personal data, in accordance with the DPA.
11.2 To exercise any of the rights described above, please contact okaoka's Data Protection Officer by emailing [email protected] with the subject line "Data Subject Rights Request," specifying the right you wish to exercise and providing sufficient information to verify your identity. okaoka will respond within 15 business days of receiving a verified request.
11.3 okaoka will not charge a fee for exercising your rights unless a request is manifestly unfounded or excessive, in which case okaoka may charge a reasonable administrative fee or refuse to act on the request, with written notification of the reasons.
12.1 If okaoka becomes aware that it has inadvertently collected personal data from an individual under 21 years of age, it will take immediate steps to delete that data and close the relevant account. If you have reason to believe that a minor has registered an account on okaoka, please contact our support team immediately at [email protected].
12.2 Age verification is a mandatory step in the okaoka account registration and withdrawal process. okaoka will request a valid Philippine government-issued identification document confirming the account holder's date of birth before any withdrawal is approved.
13.1 In the course of operating the okaoka Platform, certain personal data may be processed by third-party service providers whose infrastructure is located outside of the Philippines. Such transfers may occur in connection with cloud hosting services, game software providers, and international payment networks.
13.2 Where personal data is transferred outside the Philippines, okaoka ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to that required under the Philippine Data Privacy Act. Such safeguards may include:
13.3 okaoka does not transfer personal data to jurisdictions that do not provide adequate protections without implementing the safeguards described above.
14.1 The okaoka Platform may contain links to third-party websites or integrate with third-party services (such as GCash, BPI, and BDO payment interfaces). This Privacy Policy applies only to okaoka's own data collection and processing activities.
14.2 When you interact with a third-party service linked from or integrated with the okaoka Platform, that third party's own privacy policy governs the collection and use of any data you provide to them. okaoka is not responsible for the privacy practices of third-party services and encourages you to review their privacy policies before providing any personal data.
15.1 okaoka reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC issuances, or PAGCOR regulatory requirements.
15.2 Where changes are material — for example, changes to the purposes for which we process your personal data, the categories of data we collect, or your rights — okaoka will notify registered players via SMS to their registered +63 mobile number and by prominent notice on the Platform homepage at least 7 days before the updated Policy takes effect.
15.3 The "Last Updated" date at the top of this Policy will be revised whenever the Policy is amended. We encourage you to review this Policy periodically to stay informed about how okaoka is protecting your personal data.
15.4 Your continued use of the Platform following the effective date of any updated Policy constitutes your acceptance of the revised Policy. If you do not accept any amendments, you may close your Account in accordance with the Terms & Conditions.
16.1 For any questions, concerns, or requests regarding this Privacy Policy or your personal data held by okaoka, please contact us through the following channels:
16.2 If you are not satisfied with okaoka's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. The NPC is accessible through its official website at privacy.gov.ph and provides a formal complaints process for data subjects whose rights under the DPA may have been violated.
Behind the legal language is a set of practical commitments to Filipino players about how their data is handled at okaoka every day.
okaoka does not and will not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your data belongs to you. The only entities we share it with are processors acting under our instructions and regulators acting under Philippine law.
okaoka's data practices are built around full compliance with Republic Act No. 10173 and NPC issuances. We maintain a registered Data Protection Officer, file required disclosures with the NPC, and follow mandatory breach notification procedures. Filipino players have real enforceable rights here.
When you use GCash or Maya for deposits and withdrawals, okaoka receives only the minimum data needed to process your transaction — your registered mobile number and transaction confirmation. We do not store your full GCash wallet credentials or PIN. Payment data is encrypted at rest and in transit.
The government ID copies and selfies you provide for KYC verification are used solely to verify your identity and age (21+) as required by PAGCOR. This data is stored in an encrypted, access-controlled environment and is retained only for as long as required by Philippine law — typically 5 years after account closure.
okaoka will only send you bonus notifications, game recommendations, and promotional messages if you have opted in during registration or subsequently through Account Settings. Withdrawing marketing consent is a single tap in your account preferences or a message to support — and it takes effect immediately.
The eight data subject rights in Section 11 are not just legal formalities. okaoka's DPO is reachable at [email protected], responds within 15 business days, and escalation to the NPC is a genuine option if you are unsatisfied. Filipino players deserve real recourse — not just policy text.
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